Sleepa: Premium Features Restoration Guide
If you find that your premium features are missing, the following steps will assist you in restoring them to your device. This process is designed for users who are logged into the same Apple ID that was used to make the original purchase.
Restoring Your Purchases
Restoring your purchases in Sleepa is a straightforward process:
- In Sleepa, tap the Settings button to navigate to the settings section.
- Scroll down to the Restore Purchases button, located at the bottom of the section, and tap it to attempt to restore your purchase history.
Additional Troubleshooting Steps
If restoring your purchases does not work, you may try the following:
- Completely exit the Sleepa app and then reopen it. This action can refresh your session and may grant access to Premium features.
- If the first step doesn't help, restarting your device can address minor software issues that may be affecting the app's performance.
- After restarting, open Sleepa again and check if the premium features are now active.
When Troubleshooting Isn't Successful
If you've tried the above steps and still can't access your premium features, further assistance is available:
- Navigate to Settings > Help > Contact Support within the Sleepa app to directly contact our support team.
- When contacting support, please provide a detailed account of the issue, including any relevant screenshots or purchase receipts. This will aid us in diagnosing the problem and restoring your features promptly.
Our support team will utilize the metadata from your feedback to investigate the issue. We are committed to ensuring you can fully enjoy the premium features of Sleepa that you've purchased.